IAGR thanks the following speakers who were among all presenters at the 2017 Johannesburg Conference.
Marja Appelman has been the Chief Executive of Kansspelautoriteit (the Netherlands Gaming Authority) since September 2013. Her ambition as the CEO of this organisation is to establish a professional regulator that will give incentives to market players to provide safe, licensed and responsible gambling services. Mrs. Appelman is trained as an economist (she graduated from the VU University Amsterdam). Mrs. Appelman has a professional background in regulation and compliance. Before joining the Netherlands Gaming Authority, Mrs. Appelman worked at the Netherlands Competition Authority, the Netherlands Bureau for Economic Policy Analysis, the Dutch Healthcare Authority and the Ministry of Economic Affairs. Mrs. Appelman was one of the three founders of consulting firm SiRM (Strategies in Regulated Markets). She advised insurers, market players, Government and other organizations on regulation and compliance in health care economics. Mrs. Appelman was elected Vice-Chair of GREF in May 2016. Mrs. Appelman is a regular speaker at international conferences, such as ICE, EiG, MiGS, IMGL and Gaming in Holland.
Steve has been the Chief Executive of the Isle of Man Gambling Supervision Commission since June 2008. The Gambling Supervision Commission was initially established in 1962 and consists of an independent panel headed by a Chairman and four members. Steve’s primary responsibility within the Commission is for the development and maintenance of the regulatory framework to license and supervise all forms of gambling in the Isle of Man. Prior to his appointment with the GSC, he held senior positions within the Isle of Man Treasury.
He has been an executive board member of Gambling Regulators European Forum (GREF) since 2013 holding his current position as Chair of the Board since 2016.
Steve holds a Master’s degree in Business Administration and is a keen cyclist in his spare time.
Martin Britton is the Managing Director of GLI Europe and Africa. Offices covered being The Netherlands, Spain, Italy and South Africa. In his current position he oversees the entire operation for GLI Europe and Africa with a key focus on customer service and assisting regulators in emerging markets.
Mr. Britton has over 18 years of experience in the gaming industry. His success from Technical Director to Commercial Director for TCS/John Huxley demonstrated his talents as he increased the growth of the business, designed products, worked with legislators and implemented key agreements with customers, suppliers as well as with distributors. He later became the Commercial and Technical Director of VIP Gaming developing gaming products and then moved onto Cyberview Technology as Chief Operating Officer. Mr. Britton joined GLI 9 years ago overseeing the engineering area in The Netherlands and has expanded his role to the current position.
Mr. Britton received his education at the University of the West of England in electrical and electronic engineering and telecommunications. He furthered his studies at Soundwell Technical Institute of Industrial Managers at Brunel College.
Joseph Cuschieri, is the Executive Chairman of the Malta Gaming Authority (MGA). A Certified Public Accountant by profession, he is specialised in management accounting, finance, economic regulation and general management. He also holds a Masters Degree in Business Administration from Henley Management College, UK and an Advanced Diploma in Management Accounting from the Chartered Institute of Management Accountants (CIMA), UK. Throughout his professional career, he held various senior executive positions within the private sector mainly in the construction, services, communications and hospitality sectors amongst others. Prior to joining the MGA, Joseph was Chief Commercial Officer at Vodafone, and a senior consultant with Ernst & Young. During his time at Vodafone, Joseph was involved in key regulatory projects both in Egypt and Turkey. Furthermore, he spent a period of eighteen months enrolled on the Vodafone Group’s global leadership development programme.
He has vast experience in economic regulation particularly in the electronic communications sector where he spent five years as Chief Operating Officer at the Malta Communications Authority. At the helm of the MGA, Joseph focused primarily on reforming the governance of the gaming sector, restructuring the MGA, strengthening its public outreach and stakeholder engagement as well as initiating a number of key consultations amongst other initiatives. He has also commissioned a number of technical studies all aimed at strengthening the MGA as a jurisdiction of choice and embarked on a major legislative project which shall overhaul the gaming regulatory framework in Malta and future proof it for the next decade.
Joseph is a member of the Malta Institute of Accountants and is also a member of a number of gaming related associations namely, Gaming Regulators European Forum (GREF), the International Association of Gaming Regulators (IAGR), the International Masters of Gaming Law (IMGL) and the International Association of Gaming Advisors (IAGA). He is also a regular speaker at international and national conferences related to gaming, competition and regulatory issues. In February 2015, Joseph was awarded with The Gaming Intelligence Award after being listed as one of the Hot 50 2015 Backstage Heroes.
Mr. Devon Dalbock joined GLI Africa in 2016 as General Manager where he is responsible for the operations of GLI's African test laboratory as well as working with clients and regulators across the continent.
Mr. Dalbock has over 30 years of business development and management-level experience with organizations ranging from entrepreneurial ventures to multi-national companies, the past 10 years of which have been in the gaming industry. He has held various management roles during his professional career, including Account Manager, Business Unit Manager, Sales Director, Country Manager and Chief Executive Officer.
He holds an MBA from Milpark Business School.
Evert De Bruyn is an attorney specializing in sports and entertainment law based in Johannesburg South Africa.
He currently represents sports associations, teams, players and sports agents in various sporting codes, and is currently a member of the disciplinary panel of the Premier Soccer League.
Over the past few years Evert has been intricately involved in South African eSports and its continued growth. In May of 2017, Evert was legal counsel to the tournament organiser which hosted the largest eSports event in South Africa to date, and continues to provide counsel to various parties involved in the eSports industry, including tournament organisers, sponsors, MGO’s and investors.
His experience in the South African eSports industry places him in an ideal position to discuss relevant issues affecting eSports, particularly issues relating to integrity and regulation of the industry.
Evert obtained an LLB from the University of Pretoria in 2009, and is currently the director of De Bruyn Attorneys, located in Norwood, Johannesburg. He played his first video game at the age of six years old.
Paul is a researcher and lecturer in the School of Psychology at the University of Adelaide where he teaches learning theory and statistics. He has published over 250 papers, reports and book chapters in a range of topics, including: the psychology of gambling, child protection and child welfare and has been a regular advisor to State and Federal Government departments over the last 15 years. He has worked in a number of areas of gambling research: population prevalence studies; adolescent gambling; erroneous beliefs about gambling; and, the structural characteristics of gaming machines and how they affect behaviour.
Dale Fuga is the Chief Operating Officer of the Liquor and Gaming Authority of Manitoba (formerly Manitoba Gaming Control Commission). Dale is responsible for all operational units within the Authority including Gaming Integrity, Gaming Compliance and Corporate Services (Finance and Information Technology).
Dale has been involved with gaming regulation since 1987 when he began as an Auditor with the Manitoba Lotteries Foundation, subsequently serving as Audit Manager; Manager of Licensing and Audit; and Director of Licensing Services. In 1997 he was transferred to the newly created Manitoba Gaming Control Commission as Chief Financial Officer and Director of Licensing and Registration. He assumed the Chief Operating Officer’s role in June, 1999.
In addition to serving on the IAGR Board of Trustees, Dale has been an active member of North American Gaming Regulators Association (NAGRA) since 1989 and served as its President on two occasions. He served as a Director from 2000 to 2004 and from 2006 to 2008 which included terms as President in 2002/03 and 2006/07. Other positions previously held within the organization include Chair of the NAGRA Past Presidents’ Council, Co-Chair of the Internet Gaming Committee, and Chair of the Casino Gaming Committee. Dale also served on the Bingo Standards Committee, the Audit Committee, and the Nominating Committee. He is also an active participant with the Canadian Association of Gaming Regulatory Agencies (CAGRA). Dale has been a speaker and/or session facilitator at many conferences including NAGRA, CAGRA, IAGR, G2E and the Canadian Gaming Summit.
Dale is a Certified Management Accountant and has a Bachelor of Science degree from the University of Manitoba. Dale is a member of the IAGR Board of Trustees, served as Vice President in 2016 and currently serves as President of the Association.
Anne Mette Hjelle is Head of Communications at The Norwegian Gaming and Foundation Authority. She has been a journalist/reporter in newspapers and radio in Norway for more than 20 years and has been former board member of different foundations, organisations and companies. Relevant studies are change management and digital communication at the Norwegian business school BI and reputation management at Reputation Institute. Her specialities are reputation management, strategic communications, social media and web development.
Professor Nerilee Hing (B.Bus Tourism, MAppSc, PhD) has been researching gambling since the mid-1990s. Her research focuses on responsible provision and consumption of gambling, problem gambling, gambling amongst vulnerable populations, gambling marketing, and internet gambling. Nerilee has over 200 peer reviewed publications and has been awarded over $7.4 million in gambling research grants. Her research has been funded by the Australian Research Council, Gambling Research Australia, Victorian Responsible Gambling Foundation, and the NSW, Queensland, Victorian and South Australian Governments. Professor Hing also has editorial roles for several gambling journals and conducts numerous professional activities to inform gambling policy and practice.
Edward is the Chief Operating Officer Officer of the Gauteng Gambling Board. He joined the Board in June 1997 as Manager : Legal Services.
Gauteng Province accounts for approximately 40% of the country’s GDP and it has the biggest gambling industry in the country.
He holds Broc(UL), LLB(Wits), LLM(UJ), Post Graduate Diploma in Drafting and Interpretation of Contracts (UJ)(Cum Laude) and qualified as an attorney in 1994. Prior to becoming a gambling regulator he was an associate partner at Fluxmans Attorneys.
James R. Maida, Esq. is the President and Chief Executive Officer of Gaming Laboratories International, LLC (GLI®), headquartered in Lakewood, New Jersey. Mr. Maida began his career in 1985, testing gaming equipment with the New Jersey Division of Gaming Enforcement. In 1989, he opened an independent game testing and consulting business with co-founder Paul J. Magno. Today, GLI employs over 1,000 professionals and consults and tests for more than 46 state agencies, 250 tribal gaming commissions, 475 jurisdictions, and 1,000 equipment suppliers from its 21 offices located on six continents.
Mr. Maida has testified as an expert witness in numerous gambling cases on both the state and federal level and has appeared before the U.S. Senate, U.S. House of Representatives, and the National Indian Gaming Commission and state legislative committees.
Mr. Maida has been named one of the “25 Most Influential Persons in the Gaming Industry” and one of the “Most Influential People in Gaming.” He was also the 2013 recipient of “The Arthur E. Armitage, Sr. Distinguished Alumni Award” from the Rutgers School of Law.
Mr. Maida is a member of many charitable boards, including the Rutgers University Foundation Board of Overseers; the Lehigh University’s Board of Trustees; the Monmouth Medical Center Board of Trustees; and is the trustee of his own family foundation, The James and Sharon Maida Foundation.
Mr. Maida resides in Newtown, Pennsylvania with his wife, Sharon O. Maida, Ed.D, and their four children.
Paul Newson commenced in the Deputy Secretary, Liquor, Gaming & Racing role in the New South Wales (NSW), Department of Industry in April 2017. Paul has an extensive range and depth of regulatory knowledge and experience from leadership roles across a number of Australian State and Federal organisations.
Paul’s experience in law enforcement, defence and regulatory policy and practice includes commercial assurance activity in the import/export environment, interdiction of criminality in the border environment, educating and strengthening business resilience in response to anti-money laundering and counter-terrorism financing risks, consumer protection and energy market compliance. Prior to his current role, Paul was the Deputy Secretary, Liquor, Gaming & Emergency Management which he commenced in late 2016 after concluding a secondment as interim Chief Executive of Greyhound Racing NSW.
Paul is a Trustee of the NSW Responsible Gambling Fund has completed the Australian Institute of Company Directors, Company Directors Course and holds a Bachelor of Arts (Politics), a Bachelor of Laws, a Master of Legal Studies, and a Master of Law & Management.
Adv. Themba Ngobese, is the Chief Executive Officer of the Casino Association of South Africa ("CASA").
Prior to joining CASA, he was the Group Compliance & Legal Services Executive at Peermont Hotels Casinos & Resorts. He was responsible for ensuring compliance of the Group with gambling legislation as well as other applicable legislation. He was also responsible for the provision of legal services to Group operations including the drafting and vetting of operational agreements, rendering of legal advice and liaison with external legal advisors.
Prior to joining Peermont, he held senior positions at the Gauteng Gambling Regulatory Authority in the Gauteng Province and the National Gambling Regulatory Authority of South Africa, respectively.
He has over 19 years’ experience in the gambling industry which he gained both as a gambling regulator and casino operator.
He holds a B. Proc and LLB degrees; both from the University of the Witwatersrand as well as a Certificate in Legal Practice from the University of South Africa.
He also serves on the Board of the South African Responsible Gambling Foundation NPC which manages the internationally acclaimed National Responsible Gambling Programme (“NRGP”).
University Researcher Janne Nikkinen works in the University of Helsinki in a four-year research project ‘Gambling policy in European Welfare States’, funded by the Academy of Finland. In the past Janne has been a researcher for a Finnish NGO that conducts research and treatment of problem gambling by the support of gambling proceeds. His academic interest related to gambling spans a range of issues, from regulatory affairs to prevention of problem gambling. He is e.g., one of the co-authors of ‘Setting Limits: Gambling, Science and Public Policy’ (Oxford University Press, forthcoming), and one of the editors of the book addressing the regulation of gambling in Europe (Palgrave, forthcoming). He has produced commissioned reports for NGOs and governmental authorities, and been a member of a working group of the National Institute for Health and Welfare that evaluated measures for prevention of gambling-related harm in Finland. He also leads University of Helsinki’s own three-year research project about responsible investing, together with partners from the KPMG Advisory (Finland) and University of Groeningen (Netherlands).
Shelton is the Gaming Technologist at National Gambling Board. He joined the Board in February 2016.
Prior to joining the NGB Shelton was a senior engineer at GLI Africa. At GLI Shelton was responsible for landbased casino equipment evaluation against the South African technical standards and regulations. Shelton also project managed i-gaming products evaluations for European jurisdictions.
He holds BEng (Electronics) Honours degree, ISACA’s CISA and CISM certifications.
Dr Simon Planzer works both as scholar and practising lawyer, with a profound interest in key regulatory issues such as anti-money laundering and problem gambling. He found his passion for gaming regulation more than a decade ago while clerking on gaming cases at the Court of Justice of the European Free Trade Association. Fascinated by gaming and human nature, he decided to dedicate his PhD to gaming regulation and addiction studies, a project for which he also worked 1.5 years as Visiting Scholar/Researcher at Harvard Law School and Harvard Medical School (Division on Addiction). He has served as expert witness in parliament and has been invited to advise regulatory authorities.
In more recent years, Dr Planzer has shifted his focus towards regulatory issues relating to money laundering. He has closely looked into the risk factors of money laundering, mitigating measures, and regulatory solutions. With various jurisdictions currently updating their AML rules, his work has focused on how to assist gaming regulators in implementing effective AML practices.
Among other works, Dr Planzer is the author of the monograph ‘Empirical Views on European Gambling Law and Addiction’ (2014) and the book chapter ‘Gambling Law’ in The Handbook of EEA Law (2016) both published by Springer International Publishing. He is a Lecturer at the University of St.Gallen (CH) and has given guest lectures at the King’s Inn and UCD (Dublin) as well as at Science Po in Aix-en-Provence. Simon holds a PhD from the University of St.Gallen and a postgraduate degree in EU law from the College of Europe. He further studied and/or did research at Harvard University, the European University Institute (Florence), the Academy of International Trade Law (Macau), Montpellier (F), and Fribourg (CH).
Graeme Reeves has been a Gambling Commissioner with the New Zealand Gambling Commission since 2004. In 2011 he was appointed the Chief Gambling Commissioner.
Graeme lives in Wellington, New Zealand. He is a director of Reeves Lawyers Limited and a former Member of the New Zealand Parliament.
Birgitte Sand is Director of the Danish Gambling Authority. She took up her current position after several years of work as a member of the Executive Board of the Copenhagen Tax Center.
Birgitte Sand holds a master’s degree in Law from the University of Copenhagen; 1985. She started her career in the Danish court of Taxation and moved on to a wide range of different tasks and management positions in the Ministry of Taxation covering legal advice on corporate tax structures and tax on private companies and property, the central IT department and projects regarding leadership, innovation, strategy, change of organizational structures and the development of a nationwide IT salary system. She was for many years also a member of the Board covering the nationwide planning of tax compliance projects.
Since late 2011 Birgitte Sand has been a member of the International Association of Gaming Regulators (IAGR) Board of Trustees and chair of the IAGR Membership Subcommittee; she has served as Vice President of the association since October 2013 and served as IAGR President until October 2015.
Christina has over 25 years’ experience in the betting, gaming and gambling industry. Starting out in the pre-dotcom era, she has a career spanning land, internet and mobile, cross all aspects of betting and gaming operations, holding senior roles with some of the world’s best known brands (such as William Hill and Virgin) and responsible for managing multiple business disciplines, functions and teams across a range of channels, products, customers, and jurisdictions, including regulatory compliance and money laundering.
She is Principal Consultant at 1710 Gaming Ltd working with start-ups, investors, established operators, regulators, law enforcement and industry groups across the world, advising on all aspects of the betting, gaming and gambling life-cycle – from market research and analysis, to licensing and compliance, products and marketing, project management and business strategy, to full operational set-up and customer engagement.
She remains an active Regulatory Compliance Officer and MLRO across a number of different jurisdictions, is a non-Executive Director and Board member, Co-Founder of the All-In Diversity Project, and regularly contributes to industry publications and events. She holds a Bachelor’s degree in Law and Politics, and a Master’s degree in Classics.
Nick joined the Gambling Commission in 2007, before which he was an Assistant Chief of Police with extensive policy and operational command experience. Nick holds degrees from the Universities of Cambridge, Birmingham as well as an Advanced Diploma in Organisational Management from Manchester University.
Nick’s focus is on corporate leadership of the Commission. He oversees licensing, compliance, anti-money laundering, and intelligence. He also has responsibility for sports betting integrity matters in the UK and internationally. Nick is V.P. of the International Association of Gambling Regulators (IAGR), Chair of the Council of Europe’s (Convention) Network of Regulators, and member of the European Commission’s, Council of Europe and International Olympic Committee’s match-fixing expert groups.
John Toohey is CEO and co-founder of Dominode, a Blockchain solution to accelerate regulatory compliance. Founded in 2016, Dominode is building a global protocol and associated technologies for Universal Business Identity Solutions that will give businesses the power to create, and control their digital identity with regulators and trading partners across multiple jurisdictions, and regulators will have a unified and transparent view of all activities under their authority.
John has nearly 20 years’ experience in the architecture and management of commercial grade distributed, fault-tolerant and secure systems solutions and is committed to harnessing the power of Blockchain to build a first-class Universal Business Identify Solution for regulated industries.
Dan advises a number of clients on the development of responsible gambling programmes and has also written extensively on regulatory matters. Prior to joining Regulus, Dan worked for nine years at The Rank Group, where as group strategy director he had responsibility for strategic planning, consumer research, regulatory risk analysis, capital investment and purchasing. He has a broad background in the leisure industry, having worked at Whitbread for five years (as director of investor relations). Dan is also chairman of YGAM, a UK-based charity that seeks to raise awareness of the risks of youth gambling.
André Wilsenach is the Executive Director of International Center for Gaming Regulation. He holds a Masters Degree from the University of Pretoria and worked for the University of Pretoria, Africa Institute of South Africa, Development Bank of Southern Africa, Ernst &Young and acted as an advisor to the Mandela Government.
In 1995, he was appointed to the Commission which investigated the legalisation of gambling in South Africa. During the period 1995 to 2000 he was the CEO of one of South Africa’s leading provincial gaming board whilst serving on the National Gambling Board of South Africa. In 2001 he was appointed as the CEO of ZMS, a private company established to render electronic monitoring systems and services to the National Gambling Board of South Africa. In 2002 he was appointed as the Executive Director of the Alderney Gambling Control Commission, a position he held until January of 2016.
In his capacity as gaming regulator he was the key note speaker at the first international eGambling Summit held in the United Kingdom in 2006; he provided testimony to the Financial Services Committee of the US House of Representatives concerning the introduction of the Internet Gambling Regulations Enforcement Act, 2007; he was a key note speaker at the American Gaming Association’s 2008 Global Gaming Summit; and in 2012 provided testimony to the UK Culture, Media and Sport Select Committee regarding their new regulatory framework.
André is a former President of the International Association of Gaming Regulators and an active member of the International Masters of Gaming Law and the International Association of Gaming Advisors.
Susan has worked in policy, management and operational roles for over 10 years. She has strong regulatory policy and legislative experience across liquor, gaming, racing and registered club industries.
Susan has delivered a range of complex strategic projects that have realised positive outcomes for government through modernised regulatory arrangements and enhanced regulatory tools, while delivering greater regulatory certainty for industry that supports innovation and investment in technology, including greater opportunities for new technology that promotes harm minimisation benefits.
Susan co-chairs the inter-jurisdictional Gaming Machines National Standard Working Party, and leads the maintenance of the Australian and New Zealand Gaming Machine National Standard. Susan is also the NSW policy representative of an industry consultative group that works closely with the industry peak representative body on policy and technical issues.