Conference FAQ

IMPORTANT INFORMATION ABOUT #IAGR2022

CONFERENCE VENUE

The event took place at the Novotel Melbourne on Collins. 27 Collins St, Melbourne, VIC 3000, Australia

Centrally located on bustling Collins Street in the heart of Melbourne CBD, Novotel Melbourne on Collins offers a one-of-a-kind setting for business meetings and conferences.

OPENING RECEPTION VENUE

The opening reception takes place in the Ashurst Ballroom. Ashurst, South Tower, Level 16/80 Collins St, Melbourne

The Ashurst Ballroom is in the Ashurst offices, 550m walk from the Novotel (eight minutes’ walk).

GALA DINNER VENUE

The formal gala dinner takes place at the Zinc at Federation Square. Cnr Princes Walk and Russel St Ext, Melbourne

Zinc is 800m from the Novotel (10 minutes’ walk).

KEY DATES AND TIMES

Conference registration from 8am, Monday 17 October
Conference VIP opening, 1pm, Monday 17 October
Opening Reception, 6pm, Monday 17 October
Gala Dinner and International Regulatory Awards presentation, 7pm, Wednesday 19 October
Conference closes, 1pm, Thursday 20 October

BUYING TICKETS

In person and digital tickets are available for purchase here.

FAQ for in person attendees

HOW DO I GET TO NOVOTEL MELBOURNE ON COLLINS?

Travel options to Novotel:

Self Car Parking
The option to self park your vehicle at Manchester Lane Car Park (32 Manchester Lane, Melbourne) is available at a cost of AU$42 per day (one entry/exit per day). Height restriction of 1.9m applies.

Valet Car Parking
Valet car parking is available at a cost of AU$64 per vehicle per day. The valet service is accessible from Collins Street. Please note that there is a height restriction – if your vehicle exceeds 1.9 metres in height, please contact the Novotel concierge team prior to arrival for directions to the nearest self parking facility. Novotel’s contact details are: Tel: +61 396675800 Email: h1587@accor.com

From the airport by car
If you are coming by car from the Airport, follow the Tullamarine Freeway and turn left onto Flemington Road and follow all the way until you arrive at the large roundabout at Elizabeth Street. Turn right and follow Elizabeth Street until you come to Collins Street. Turn left into Collins Street, travel 20m and the Novotel is on the left side.

From the airport by shuttle bus
The Skybus super shuttle operates an express airport to Melbourne CBD service 24 hours, 7 days per week every 10 – 15 minutes during the day. For more information visit the website www.skybus.com.au.

From the airport by taxi
Novotel Melbourne on Collins is located approximately 26kms from Melbourne Airport in Tullamarine. Depending on the traffic, the trip will take around 30 minutes and will cost anywhere from AU$50-$80. (Please note prices are a guide only and may vary)

Chauffeur Service
To make your arrival into Melbourne seamless or take the worry out of sourcing your transport while in Melbourne, ask the Novotel Concierge Team about arranging a private chauffeured car. Novotel’s contact details are: Tel: +61 396675800 Email: h1587@accor.com

WHAT DO I NEED TO BRING WITH ME?

We recommend bringing your laptop if you’re the kind of person who likes to type up notes. Bring your mobile phone so you can access the conference app and share your conference highlights on social media. Pads and pens, water and mints will be provided.

WHAT’S THE DRESS CODE?

The dress code for the conference and the opening reception is smart casual. The gala dinner is more formal, we suggest cocktail wear.

DO I NEED TO BRING A PRINTED TICKET?

No. We’ll have a list of who’s coming at the conference desk, and we’ll give you a name badge to wear throughout the conference.

WILL THERE BE INTERNET ACCESS AT THE EVENT?

Yes, complimentary Wi-Fi internet access will be available to all event attendees.

WHAT’S INCLUDED IN MY CONFERENCE TICKET?

Your conference ticket includes access to the full conference commencing Monday 17 October at 1pm through to Thursday 20 October at 1pm.

This includes refreshments each day, and lunch from Tuesday to Thursday. Your ticket also includes access to the Opening Reception (with drinks and canapes) and the Gala Dinner.

WHAT HASHTAG SHOULD I USE IF I’M POSTING ABOUT THE CONFERENCE?

We’d love you to share key insights, photos and ‘aha!’ moments through your social media. Please use #IAGR2022.

DO I NEED TO DOWNLOAD THE EVENT APP?

We strongly recommend you do. We want to reduce unnecessary paper use, so our app will be the main communication channel throughout the conference.

Through the IAGR2022 event app you’ll be able to view information about the conference, including the program and speaker profiles. You’ll also be able to connect with other attendees and share photos.

We will use the app to send out messages and reminders during the conference.

HOW DO I DOWNLOAD THE EVENT APP?

All conference registrants will receive a link and instructions on how to download the event app. The email will come from invitations@guidebook.com.

From here, you can sign in and access the content from your computer and/or download the app to your mobile device. We suggest you do both.

We recommend you download the app as soon as you get this email, so you’re ready to go.

I’M HAVING TROUBLE DOWNLOADING OR ACCESSING THE APP, WHO SHOULD I CONTACT?

If you’re having trouble while you’re at the event in person, please speak to the IAGR staff at the registration desk for assistance. If you having trouble in advance of the event, email mquinn@iagr.org.

CAN I CONNECT WITH OTHER ATTENDEES BEFORE/AFTER THE CONFERENCE?

You and other attendees will be able to add your details into the app and connect with each other. This way, you can make your own arrangements to meet outside of the conference if you wish.

We’ve also sent out a message separately to all ticketholders asking if you’d like to share your details with other attendees in advance of the conference. If you didn’t receive this message, contact iagr@iagr.org.

WHERE SHOULD I STAY?

For convenience we suggest you stay at the Novotel Melbourne on Collins.

If you want to try somewhere different, there are many hotels and apartments available in Melbourne.

WHAT ABOUT THE FOOD?

Morning and afternoon tea breaks with refreshments will be provided during the conference. We’ll provide lunch during the conference from Tuesday to Thursday.

There will be nibbles available at the opening reception, and a sit-down formal meal at the gala dinner.

You should have already provided your dietary requirements when you registered, but feel free to reach out to us at iagr@iagr.org if anything has changed.

OUTSIDE OF THE CONFERENCE EVENTS, WHERE IS GOOD TO DINE IN MELBOURNE?

Our event hosts, VGCCC, have put together a wonderful list of restaurants and bars in Melbourne. Check it out here.

I’M STAYING IN MELBOURNE FOR A FEW DAYS BEFORE/AFTER THE CONFERENCE, WHAT ELSE IS THERE TO DO?

VGCCC have put together a list of activities and events which you can enjoy while you’re in Melbourne. Check it out here.

CAN I PURCHASE EXTRA TICKETS TO THE SOCIAL EVENTS?

Yes, you can revisit your registration and add social event tickets or you can purchase onsite at the conference registration desk.

WHERE CAN I FIND THE LATEST CONFERENCE PROGRAM?

The conference website and the app both contain the latest conference program. If there are any last-minute changes in the week of the conference, they will only be reflected on the app.

WILL THE CONFERENCE SESSIONS BE RECORDED?

Yes sessions will be recorded. We will share the videos with all attendees around two weeks after the event. You’ll receive a separate notification after the conference with details on how to access the content. The content will be available to all ticketholders for 12 months.

I CAN NO LONGER ATTEND IAGR2022, CAN I GET A REFUND?

If you’re unable to attend for any reason, please contact us on mquinn@iagr.org. We can exchange your ticket for a digital ticket or offer a refund.

WHAT SHOULD I DO IF I HAVE COVID OR ANY OTHER ILLNESS?

If you are unwell or displaying cold or flu symptoms, we respectfully ask you not to attend the event. Additionally, if you have been requested to self-isolate in the past two weeks, we ask you not to attend.

Please contact us and we will arrange to either switch your ticket to a digital ticket or provide a full refund. You can get in touch with us via mquinn@iagr.org.

WHAT COVID PRECAUTIONS ARE YOU TAKING?

We’ll be doing everything we can to make our event as COVID-preventative as possible.

Social distancing will be encouraged, as well as hand sanitiser available on the premises. We recommend bringing a mask as a precaution for instances where you are unable to be two metres away from others.

If you’re feeling sick leading up to the event, we strongly recommend you stay home. Please contact us and we can exchange your ticket for a digital ticket.

WHAT TRAVEL RESTRICTIONS ARE NOW IN PLACE IN AUSTRALIA?

Australia’s border is open to travel.

You do not need to provide proof of a negative COVID-19 test to meet Australian inbound travel requirements. Some countries, airlines and vessel operators may require a pre-departure test result at check-in before you can board your flight or ship. Check the entry requirements of the country you are travelling or transiting through, and your airline or vessel operator’s requirements.

All international travellers arriving in Victoria, regardless of vaccination status:

are strongly recommended to undertake a rapid antigen test or PCR test within 24 hours of arriving in Australia
- you are not required to self-quarantine whilst awaiting a result, as long as you have no symptoms.
must undertake a PCR or a rapid antigen test if you develop COVID-19 symptoms within 7 days of arriving in Australia
- If you have a PCR test, self-quarantine until you receive a negative result. If you test positive on a rapid antigen test, you must report your result. Follow the Checklist for COVID cases if you test positive to COVID-19
must comply with all COVIDSafe settings in place, such as wearing masks when required
may transit directly to another state or territory following arrival in Victoria

This information is sourced from the below sources and is accurate as of 2 September 2022.

DO I NEED TO BE VACCINATED TO TRAVEL TO AND FROM AUSTRALIA?

You do not need to provide proof of COVID-19 vaccination to travel to and from Australia.

ARE MASKS MANDATORY TO WEAR IN VICTORIA, AUSTRALIA?

Masks remain required on public transport, taxis, ride shares, in sensitive settings such as hospitals and care facilities, and if you are a household contact in an indoor space outside your home.

To reduce the risk of transmission of COVID-19 and influenza, the Australian Health Protection Principal Committee (AHPPC) strongly recommends mask wearing in indoor settings, especially where physical distancing is not possible.

Mask wearing is strongly recommended if you are indoors in a public space or outside in a crowded place where you can’t physically distance. People who are at risk of severe COVID illness are encouraged to wear a mask whenever in public.

This information is accurate as of 22 September 2022, you can check for any updates here https://www.coronavirus.vic.gov.au/face-masks.

FAQ for digital ticketholders

HOW CAN I WATCH THE CONTENT?

All sessions will be recorded, and you’ll have access to watch the recordings for one year.

You will be sent an email with information on how to access the content around two weeks after the conference.

HOW LONG WILL I BE ABLE TO ACCESS THE CONTENT?

The recorded sessions will be available to watch for one year.

CAN I SHARE THE CONTENT WITH MY COLLEAGUES?

While we ask you not to share your login details to access the content, you’re welcome to hold viewing sessions within your organisation so your colleagues can benefit from the conference sessions.