IAGR2025 session:
Regtech – the regulator’s ally or an unregulated shortcut?
The gambling sector is undergoing a profound transformation as regulatory scrutiny intensifies globally. As regulatory scrutiny evolves within jurisdictions and across borders, it’s natural that the gambling sector mirrors the use of technology in other sectors.
Regulatory technology (RegTech) tools and platforms are designed to help gambling operators comply and regulators to understand that level of compliance.
This panel explores how RegTech has evolved in the gambling industry, the regulatory and operational challenges it addresses, and what innovations and policy shifts are likely to shape its future.
- Moderator: Birgitte Sand, Senior Gaming & Regulation Associate, Denmark
About Jean Claude:
Jean Claude Kasala is a seasoned executive and strategist from the Democratic Republic of Congo, bringing over three decades of international and multi-sector experience to his leadership role.
After graduating in Economic Sciences, he began his career with leading global corporations, serving for 10 years in commercial roles at Heineken and Coca-Cola’s bottling operations, where he built a strong foundation in business development and corporate management. He then advanced into the telecommunications sector, joining the Millicom Group (Tigo) as Territory Manager, where he spent 5 years driving market expansion and customer growth in one of Africa’s most competitive industries.
For more than a decade, Jean Claude successfully ran his own business in Ottawa, Canada, providing essential services for both companies and households. This entrepreneurial chapter strengthened his ability to bridge operational excellence with customer-centric innovation.
In 2022, he returned to the DRC to take up his appointment as Chairman of SONAL, the state lottery company. Today, Jean Claude is one of the principal driving forces behind the restructuring and modernization of the national gambling sector. Under his chairmanship, SONAL is working to align with international standards of transparency and responsibility, positioning the Congolese gaming and lottery market as a key contributor to public revenues, economic development, and social welfare.
Jean Claude’s diverse career – spanning global corporations, telecom leadership, and entrepreneurship – enables him to bring a unique perspective to his role. He is committed to building a regulated, transparent, and socially responsible gaming ecosystem that empowers both the Congolese government and its people.
