Elizabeth Arzadon

Managing Director, Kiel Advisory Group Pty Ltd, Australia

Elizabeth Arzadon
IAGR2025 session:

PANEL: Navigating complexity: Tackling key challenges in responsible gambling regulation

This session explores some of the most pressing challenges in responsible gambling regulation today — including emerging gambling products, VIP programs, non-traditional advertising and shifting financial behaviours. Panellists will examine current regulatory responses, identify potential gaps, and consider the real-world impact of these measures on player protection and market sustainability.

On the panel with Elizabeth:

  • Tracy Parker, Senior Vice President, Accreditation, Advisory and Insights, Responsible Gambling Council, Canada (Moderator)
  • More panellists TBC
About Elizabeth:

Elizabeth is an internationally recognised expert on effective governance, corporate culture, and ethical conduct. She is Managing Director of Kiel Advisory Group Pty Ltd, currently acting as Chief Culture and Ethics Officer of The Star Entertainment Group

Elizabeth’s professional qualifications include Master of Psychology (Organisational); Bachelor of Science (Psychology) (Hons); Registered Psychologist; Member of the Australian Psychological Society.

Elizabeth has more than 25 years’ experience designing and implementing evidence-based methods to assess and monitor behavioural risk in corporate, regulatory and advisory roles.

Her global base of corporate clients including HSBC, Macquarie Group, Fidelity, CBA, Allianz, and Suncorp. Elizabeth has led more than 40 behavioural risk audits in Asia-Pacific, Europe and the Americas, and established internal behavioural risk teams in several global firms.

Advisor to royal commissions and a range of regulatory agencies in Australia, Asia and United States; Elizabeth has acted as an expert witness in several public inquiries into conduct failures in Australian casinos, conducted independent reviews of individual firms and industry-wide practices, and co-designed supervisory methods to assess and monitor cultural drivers of conduct, governance and risk management.

Elizabeth is co-author of several publications including Auditing Risk Culture: A Practical Guide for the Institute of Internal Audit (Australia), and Culture Audit in Financial Services, published by Kogan-Page.