Botswana 2023

16 – 19 October 2023
The latest research, trends and innovations shaking up the global gaming market
Bringing ideas together
The exchange of excellence and innovation in regulatory practice
Important update: IAGR2024 is heading to Rome from 21 to 24 October 2024. More information will be shared in early 2024.
IAGR2023 was held in beautiful Botswana.
Over four packed days from 16 to 19 October, attendees experienced insightful speakers, thought-provoking panels, networking events, an award-winning venue, and warm Botswanan hospitality.
With warm thanks to event host and partner, the Botswana Gambling Authority.
A few words from our event host




The format
Day One – Monday 16 October
- GLI seminar morning from 9am to 12pm
- IAGR Conference begins from 1pm
- Half a day of presentations with expert speakers
- Lunch and afternoon refreshments
- Opening Reception and cultural night
Day Two – Tuesday 17 October
- Official VIP opening with His Excellency the President of the Republic of Botswana, Dr. Mokgweetsi Eric Keabetswe Masisi
- Full conference day with expert speakers and panels
- Morning tea, lunch and afternoon tea
- IAGR AGM
Day Three – Wednesday 18 October
- Full conference day with expert speakers and panels
- Morning tea, lunch and afternoon tea
- Gala Dinner with International Regulatory Awards ceremony
Day Four – Thursday 19 October
- Half-day conference with expert speakers and panels
- Morning tea and final networking lunch
- Closing remarks
Unrivalled networking opportunities
Attending IAGR conferences isn’t just about world-class conference sessions and panels. Attendees also have the chance to connect and build relationships with global gambling regulators, industry stakeholders and thought leaders in person.
Networking opportunities include conference refreshment breaks, luncheons, the Opening Reception and a Gala Dinner.

If you’re wondering if now is the right time to invest in understanding the latest research, innovation, industry developments and trends, I’ll ask you a question. If not now, when?
The sooner you can get up to speed with the challenges and opportunities of tomorrow, the easier you and your jurisdiction will be able to keep pace with our interconnected industry.
– Jason Lane, IAGR President 2023
What topics will be covered?
Over four days, attendees heard about:
- Regulatory applications for artificial intelligence, big data and biometrics
- Non-cash payment technology
- AI enhancing risk-based supervision and player protection
- Regulating emerging technology
- Threat detection, assessment and interception in the casino environment
- Responsible gambling innovation
- Positive / safer gambling behaviours
- Defining and measuring gambling harm
- International standards and mutual recognition
- Behavioural insights nudging better decisions and safer gambling
- Gambling advertising, public sentiment and regulatory approaches
- Compliance and enforcement approaches and decisions
- Regulatory failures and lessons learned
- eSports gambling and integrity arrangements
- Convergence of gaming and gambling implications
- Industry innovation and emerging products
- Blockchain and cryptocurrency
- Threat of serious and organised crime
Who was IAGR2023 for?
- Global gaming regulators
- Government stakeholders
- Gaming industry thought leaders
- Gaming industry researchers and academics

Improving the efficiency of gambling regulation on a global scale
IAGR was established to provide a voice for the global gaming regulatory industry and improve the efficiency of gambling regulation worldwide.
Our mission is to bring regulators together, facilitate meaningful conversations with local and international governments, and drive innovation and thought leadership to support the gaming regulation industry.
As a non-profit, every dollar from our membership and conference is reinvested into initiatives supporting our members.
We created our annual conference to give you the opportunity to tap into leading international perspectives and insights, enabling and empowering you to achieve world-class regulatory benchmarks at home.
Each year the conference creates an unrivalled opportunity to network and build vital relationships with industry peers, operators and thought leaders.
The conference is now an unmatched event in the gaming regulation calendar.
With thanks to our partners and sponsors
A few words from previous conference attendees
Your investment
Prices below are listed in USD
IAGR Members | Non Members | Guest/spouse registration |
Full access to 4 day conference, daily lunch and refreshments, access to Opening Reception and Gala Dinner, access to conference recordings | Full access to 4 day conference, daily lunch and refreshments, access to Opening Reception and Gala Dinner, access to conference recordings | Access to Opening Reception and Gala Dinner |
$1100 | $1600 | $650 |
But wait, there's more
Our hosts the Botswana Gambling Authority generously organised some networking and sightseeing events attendees could take part in at no extra cost.
- Golf Day – Sunday 15 October (limited spots available)
- Morning and afternoon sightseeing tours – Friday 20 October

Convenient accommodation options
The venue for IAGR2023 is the Grand Palm Hotel Casino Convention Resort. The award-winning conference venue is just a short drive from the city centre of Gaborone and 20 minutes from the international airport.
Ticket to IAGR2023 included lunch and refreshments at the venue each day of the conference.
The resort includes two hotels, the five-star Walmont Hotel and the three-star Metcourt Inn. Dining options include the Beer Baron Rib and Grill Room and Mokolwane Bistro.
Frequently asked questions
Your questions, answered. If you can’t find what you’re looking for, contact us on iagr@iagr.org.
How do I buy a ticket to the conference?
Where is the conference being held?
Where is the Opening Reception held and how do I get there from the conference?
Where is the Gala Dinner held and how to I get there from the conference?
When does the conference open and close?
What do I need to bring with me to the conference?
What’s the dress code?
Do I need to bring a printed ticket?
Will there be internet access at the conference?
What’s included in my conference ticket?
Can my partner/spouse come with me to the social events?
What hashtags should I use if I’m posting about the conference?
Is there a conference app?
Can I connect with other attendees before/after the conference?
Where should I stay?
What about the food and dietary requirements?
Will the conference sessions be recorded?
I can no longer attend, can I get a refund?
What travel requirements are in place for Botswana?
Can I exchange my currency at the venue?
What vaccines are recommended for travel to Botswana?
I'm from a media outlet and I'd like to attend the conference, who should I speak to?
When is the Golf Day?
Let's do this
By building a strong network of senior regulatory and industry leaders, we can improve the effectiveness of gambling regulation across the globe.
See you in Botswana.